Data Protection Policy

1. Data Protection Principles

EasyBOQ is committed to protecting your personal data and respecting your privacy rights. We follow the following principles in handling personal data:

• Lawfulness: We only collect and process data lawfully and with your consent where required
• Fairness: We are transparent about how we use your data
• Purpose Limitation: We use data only for stated purposes
• Data Minimization: We collect only necessary data
• Accuracy: We keep your data accurate and up-to-date
• Storage Limitation: We retain data only as long as necessary
• Integrity and Confidentiality: We protect data from unauthorized processing
• Accountability: We take responsibility for compliance

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: To perform our contract with you
• Legal Obligation: To comply with legal requirements
• Legitimate Interests: To pursue our legitimate business interests
• Consent: Where you have given explicit consent
• Public Task: To perform tasks in the public interest

3. Data Categories and Processing

We process the following categories of personal data:

3.1 Identification Data

• Name, email address, phone number
• Account credentials
• Payment information

3.2 Technical Data

• IP addresses, device identifiers
• Browser information, access logs
• Cookies and tracking technologies

3.3 Behavioral Data

• Usage patterns and preferences
• Interaction history
• Project and file data

3.4 Communication Data

• Customer support communications
• Email communications
• Feedback and surveys

4. Data Subject Rights

You have the following rights with respect to your personal data:

4.1 Right to Access

You have the right to obtain confirmation of whether we are processing your data and to access your personal data.

4.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal data.

4.3 Right to Erasure

You have the right to request deletion of your personal data, subject to certain exceptions (such as legal retention obligations).

4.4 Right to Restrict Processing

You have the right to request that we limit our use of your personal data while we consider your request for deletion or correction.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

4.6 Right to Object

You have the right to object to processing of your personal data for direct marketing and other purposes based on legitimate interests.

4.7 Right to Withdraw Consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit (SSL/TLS)
• Encryption of data at rest
• Access controls and authentication
• Regular security assessments
• Incident response procedures
• Employee training on data protection
• Vendor security requirements

6. Data Breach Notification

In the event of a personal data breach, we will notify affected individuals without undue delay and comply with all applicable legal requirements. We will provide information about the breach and measures taken.

7. Data Protection Officer

For questions about data protection and privacy, you may contact our Data Protection Officer at dpo@easyboq.com.

8. International Data Transfers

Your personal data may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using the Service, you consent to such transfers.

9. Contact Us